An AI teammate for the repetitive work running your business.
BERTA is Ailalay's AI operations assistant for Philippine SMEs. It handles the tasks your team repeats every day: customer replies, payment reminders, scheduling, and follow-ups, working alongside VentaHub so your people spend less time on manual busywork. BERTA is currently in early access.
One AI operations assistant. Four dedicated roles.
BERTA is not a general chatbot bolted onto a website. It's a set of purpose-built AI roles, configured around how your business actually runs.
AI Front Desk
Handles inquiries, bookings, and customer FAQs instantly.
AI Sales Assistant
Nurtures leads, follows up on inquiries, qualifies prospects.
AI Operations Support
Monitors inventory, triggers alerts, flags workflow gaps.
AI Collections Assistant
Chases late payments, tracks billing, prepares reminders.
Built for the tasks that repeat every day.
From customer inquiries to operational reporting, BERTA takes on the recurring work behind the scenes so your team can focus on customers and decisions that need a human.
Customer Inquiries
Responds to common customer inquiries and helps streamline routine communications.
Payment Reminders
Automates payment reminders and follow-ups for invoices and outstanding balances.
Scheduling
Helps coordinate appointments, reservations, and business schedules more efficiently.
Sales Follow-ups
Keeps leads and customer inquiries moving with automated follow-up workflows.
Internal Notifications
Sends operational alerts and reminders to help teams stay informed and on track.
Workflow Automation
Automates repetitive business tasks, approvals, and operational workflows.
Operational Reporting
Generates scheduled business summaries for sales, collections, and daily operations.
Collections Follow-ups
Automates collection reminders and follow-ups to help improve cash flow and reduce overdue payments.
Three steps to put BERTA to work.
Connect Your Workflows
BERTA connects to VentaHub, or your existing tools, so it can see the operational data it needs to act on.
Configure Your Business Rules
Set the rules for how BERTA should respond: when to send a reminder, how to answer an inquiry, who to notify and when.
Automate the Repetitive Work
BERTA takes over the recurring tasks day to day, while your team stays focused on decisions that need a human.
A limited early access program, not a waitlist that goes nowhere.
We're onboarding a small number of businesses while we refine BERTA's roles and workflows. Early access includes hands-on onboarding, direct input into the roadmap, and priority pricing when BERTA becomes generally available.
Limited Onboarding Slots
We onboard a small number of businesses at a time, so each one gets hands-on setup and attention.
Direct Roadmap Input
Early access businesses help shape which roles and workflows BERTA builds next.
Priority Pricing
Early access pricing is locked in ahead of general availability.
Hands-on Implementation Support
Our team configures BERTA's roles and business rules with you, not just for you.
Frequently asked questions
BERTA is Ailalay's AI operations assistant, built for Philippine SMEs. It handles repetitive business tasks such as customer replies, payment reminders, scheduling, and follow-ups, working alongside VentaHub so your team spends less time on manual, repeated work.
No. BERTA is not a general chatbot dropped onto a website. It is configured around your specific business rules and workflows, such as when to send a payment reminder or how to confirm a booking, so it acts more like a trained team member than an open-ended conversational tool.
BERTA is designed to work alongside VentaHub, but it can also connect to a business's existing tools and workflows. Businesses get the most value when BERTA and VentaHub are used together, since BERTA can act directly on operational data such as inventory, billing, and orders.
BERTA can automate customer inquiries, payment reminders, appointment scheduling, sales follow-ups, internal notifications, and routine operational reporting. Each role is configured around the tasks a specific business repeats most often.
ChatGPT is a general purpose AI that responds to open-ended prompts. BERTA is configured for a specific business, with defined roles, business rules, and workflows, so it takes action on tasks like payment reminders and customer follow-ups instead of just answering questions.
Yes. BERTA is built specifically for Philippine SMEs, including restaurants, retail stores, professional services firms, and accounting firms. Ailalay is based in Iloilo City and supports onboarding for businesses across the Philippines.
Early access is open to a limited number of businesses at a time. Use the "Join Early Access" button on this page, and the Ailalay team will reach out to schedule an onboarding assessment and walk through configuration for your business.
BERTA stands for Business Efficiency and Response Task Assistant. The name reflects what it does: handling the response and task work that keeps a business running, so your team can focus on customers and decisions that need a human.